Warranty

Customer Satisfaction 
We take personal pride in our products and your satisfaction is our primary concern. Should there ever be a problem, please call a Customer Service Specialist at 650-898-1990. Know that all our products are unquestionably guaranteed: writing instruments for life.

If you have a product that is in need of repair please send us an e-mail for information.

Wood N’ Dreams Writing Instruments Full Perpetual Warranty Guarantee

All Lanier writing instruments are unquestionably guaranteed against mechanical failure, regardless of age.

Any Lanier product or part requiring service under this warranty will be repaired or replaced at no charge when received at our factory from the consumer (postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced by a comparable Lanier product. Leads, erasers and ink refills exhausted in the course of normal use are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Lanier guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Lanier writing instrument.

This warranty gives you the specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.

Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children.

To obtain warranty service within the U.S. or Canada contact:

Lanier Pens 
Attn: Service Department 
P.O. Box 370836 
Montara, CA  94037

Warranty on Sales Outside of the U.S.

For products purchased or used outside of the United States, upon discovery of a defect in the product, please notify your local dealer or distributor. Should you have any questions about this agreement or if you desire to contact us for any reasons, please use the address above.